Customer Service Representative - State Farm Agent Team Member
Full Time • Solon - OH - 44139
Responsive recruiter
Benefits:
- Competitive salary
- Opportunity for advancement
- Training & development
- Flexible schedule
ROLE DESCRIPTION:
We are looking for an exceptional Customer service representative to join our team of Marilyn Anderson -State Farm Agent! Marilyn has been a State Farm agent for 42 years, and she is passionate about developing and shaping the next generation of insurance professionals. Join a hardworking team who is dedicated to making a difference in their community and is led by an agent who truly loves what she does.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Cross sell.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Must have or be willing to obtain an Ohio insurance license.
Compensation: $35,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Chagrin Falls, OH and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none